Customer Satisfaction Survey
Customer details
Name: Sophie Bird
Occupation: 1
1……………..
Reason for travel today: 2
2……………..
Journey information
Name of station returning to: 3
3……………..
Type of ticket purchased: Standard 4
4………………
ticketCost of ticket: £5
…………….
When ticket was purchased: Yesterday
Where ticket was bought: 6
6………………
Satisfaction with journey
Most satisfied with: the wifi
Least satisfied with: the 7
7……………..
this morningSatisfaction with station facilities
Most satisfied with: how much 8
8……………
was providedLeast satisfied with: lack of seats, particularly on the 9
9………………
Neither satisfied nor dissatisfied with: the 10
10………………
available