IELTS Listening Practice Test
Company Outsourcing
Case study - TCP Technologies:
  • Manager: Manjeet Khanna

  • Main target: to create a

    1

    democratic
     environment

Grading for staff:
  • Every month grades are published on an

    2

    internal website
    

  • The cultural openness increased the quantity of incoming contracted opportunities.

  • The cultural openness improved the level of

    3

    transparency
     of the company.

  • The increased rate of staff satisfaction has led to growth of 32% in the

    4

    income/company’s income
    

Recent interview:
  • A company is not one entity comprised of components, but a living organism composed of cells.

  • Manjeet’s motto is

    5

    employee first
    

Benefits of management style:
  • The rate of staff turnover has been reduced.

  • A

    6

    solution
     can be from any other company.

  • Grades are not used for

    7

    promotion
    

Features of managing style:
  • Personally, the manager wrote emails to respond to the complaints.

  • The complaint form known as a

    8

    ticket
     has access to all employees online.

  • The manager can receive any complaints concerning air conditioning, food quality and 

    9

    vacation
     entitlement.

  • A

    10

    ban
     on the anonymous complaint was introduced in the new system.

ĐÁP ÁN & GIẢI THÍCH CÂU 1

Giải thích chi tiết

smiley7 Đáp án cần điền là một loại môi trường cần tạo ra

smiley5 Nghe thấy "That is to say that he found it important to develop a democratic environment."

=> Phát triển một democratic environment là vô cùng quan trọng => Đáp án: democratic check

Lưu ý
  • Nội dung giải thích được viết bởi DOL IELTS Đình Lực - Học Viện Tiếng Anh Tư Duy đầu tiên tại Việt Nam
  • Đề được viết bởi nhà xuất bản lớn gồm Cambridge và Oxford