KAEDEN:
Hello Charlotte, I'm Caden, one of the supervisors.
KAEDEN:
Welcome to the team.
KAEDEN:
Don't worry, people often get my name wrong.
KAEDEN:
They never know how to spell it.
KAEDEN:
It's K-A-E-D-E-N, in case you ever need to write it.
CHARLOTTE:
I'll try and remember.
KAEDEN:
So, there are a few practical things you need to sort out this morning.
KAEDEN:
Then I'll show you what you're going to do today.
CHARLOTTE:
The email I received said to go to the front desk to show my letter of appointment and pick up my badge.
KAEDEN:
You'll need that for the staff room and other areas of the supermarket where shoppers aren't allowed.
KAEDEN:
So, after you've finished at the front desk, I'll take you to the staff room.
KAEDEN:
Put your coat and rucksack in one of the lockers there.
KAEDEN:
Take whichever one is free.
CHARLOTTE:
Will I have a key?
KAEDEN:
Try not to lose it.
KAEDEN:
At the end of the day, leave it in the door for the next person to use.
KAEDEN:
You also need to go to the HR department to see Tiffany.
KAEDEN:
She's really helpful.
CHARLOTTE:
I was told to bring my passport with me.
CHARLOTTE:
HR need to take a note of the number in it.
KAEDEN:
Or you can show your ID card.
CHARLOTTE:
I don't have one of those.
KAEDEN:
Tiffany will give you a uniform.
KAEDEN:
They have lots in different sizes, so you just tell her what you need.
KAEDEN:
I won't come with you to HR.
KAEDEN:
I've got to go and sort something else out.
KAEDEN:
Um, problem with a bread slicer.
CHARLOTTE:
Is the HR office near the staff room?
KAEDEN:
The staff room's on the first floor and HR are a couple of floors above that, on the third floor.
KAEDEN:
There's a staircase outside the staff room.
KAEDEN:
When you've finished with HR, come and find me in the bakery section of the shop.
CHARLOTTE:
I'm looking forward to getting started.
KAEDEN:
I'll just give you my phone number in case you can't find me.
KAEDEN:
Have you got your phone there?
KAEDEN:
It's 0412 665903.
KAEDEN:
So, Charlotte, your tasks today are in the bakery section, on the sushi counter and on the meat and fish counters.
KAEDEN:
If any of the dates are today's, put a new price label on the packaging.
CHARLOTTE:
What if any of the labels are yesterday's dates or older?
CHARLOTTE:
Do I throw those items away?
KAEDEN:
Yes, but that shouldn't happen.
KAEDEN:
We check the stock every day.
KAEDEN:
When something needs a new price label, put a yellow one on the package, next to the original price.
KAEDEN:
After that, you'll go to the sushi takeaway counter.
CHARLOTTE:
Will I be preparing boxes of food?
KAEDEN:
For today, you'll just be helping the staff.
CHARLOTTE:
Yes, of course.
KAEDEN:
You'll see lots of flat cardboard boxes at one end of the counter.
KAEDEN:
Beneath those is where we keep the plastic boxes.
KAEDEN:
We run out of those really quickly, so you should bring more from the storeroom.
CHARLOTTE:
Is that my only task on the sushi counter?
KAEDEN:
You also need to clean the area where they prepare the dishes.
KAEDEN:
There are cloths and bottles of spray by the sink.
KAEDEN:
Oh, and please make sure you clean that, too.
CHARLOTTE:
That's important, isn't it?
KAEDEN:
But you mustn't wash up knives.
KAEDEN:
You have to do some training before you're allowed to touch sharp objects.
CHARLOTTE:
What should I do if there are any?
KAEDEN:
Ask someone to put them in the dishwasher.
CHARLOTTE:
I don't want to get anything wrong.
KAEDEN:
Don't worry, you'll be fine.
KAEDEN:
And I'll be around to help.
KAEDEN:
Finally, the meat and fish counters.
KAEDEN:
You need to clean the area where staff serve customers, including wiping the weighing scales.
CHARLOTTE:
Anything else?
KAEDEN:
The fish is laid on ice, but when that starts to melt, you'll need to get more from the cold room.
CHARLOTTE:
I know the staff on the food counters wear a hat.
CHARLOTTE:
Will that be the same for me?
KAEDEN:
You won't be serving customers directly, so no.
KAEDEN:
But make sure you put on thermal gloves when you take anything out of the cold room.
KAEDEN:
The temperature's low enough in there to get frostbite from touching things.