MAN:
Greek Island Holidays, can I help you?
WOMAN:
Yes, I hope so. I have a friend who's just come back from Corfu and she's recommended some apartments in Arilas. She thought they might be on your list.
MAN:
Arilas, Arilas, let me see. Can you give me the names?
WOMAN:
Yes, the first's Rose Garden Apartments. I'd like to go with another friend in the last week of October.
MAN:
Well, we've got a lovely studio flat available at that time. I'm sure you'd enjoy the entertainment programme there too, with Greek dancing in the restaurant.
WOMAN:
And the cost for each of us?
WOMAN:
That sounds very reasonable!I'm just jotting down some notes. Now the second one she mentioned was called Blue Bay.
MAN:
Blue Bay? Yes, in fact that's very popular and it has some special features.
MAN:
The main attraction is the large swimming pool with salt water.
WOMAN:
Much healthier, I understand.
MAN:
That's right. And it isn't far from the beach, either - only 300 metres, and only around half a kilometre to some shops, so you don't have to be too energetic.
WOMAN:
Is it much more expensive than the first one?
MAN:
Let me just check. I think at the time you want to go it's around £260 - no £275 to be exact.
WOMAN:
Right, I've got that. Now there are just two more apartments to ask you about. Um, I can't read my own writing! Something to do with sun... Sunshine, is it?
MAN:
I think you meant the Sunshade Apartments. They're on a mountainside.
WOMAN:
Any special features?
MAN:
Yes, each room has its own sun terrace and there are shared barbecue facilities.
MAN:
Yes, it is rather well-equipped.It also provides water sports - it has its own beach. There are facilities for water-skiing.
WOMAN:
Any kite-surfing? My friend's quite keen.
MAN:
Not at the hotel but I'm sure you'll find some in Arilas. There's also satellite TV in the apartments.
WOMAN:
And how much is that one?
MAN:
£490 with two sharing.
WOMAN:
You mean £245 each?
MAN:
I'm afraid not! Each person has to pay that amount and there must be at least two in an apartment.
WOMAN:
I don't think that would be within our budget, unfortunately. And the last one sounds a bit expensive too - the Grand!
MAN:
Actually it's quite reasonable. It's an older style house with Greek paintings in every room, and a balcony outside.
WOMAN:
Sound nice. What are the views like?
MAN:
Well, there are forests all round and they hide a supermarket just dow the road, so that's very useful for all your shopping needs. There's a disco in the area too.
MAN:
£319 at that time, but if you leave it till November it goes down by 40%.
WOMAN:
Too late, I'm afraid.
MAN:
Well, why don't i send you a brochure with full details, Ms...?
WOMAN:
Nash. But don't worry about that.I'm coming to Upminster soon and I'll call and get one. I just wanted to get an idea first.
MAN:
Well, that's fine. We've got plenty here when you come.
WOMAN:
If you've got a minute, could I just check a couple of points about insurance? I got one policy through the post but I'd like to see if yours is better.
MAN:
Fine. What would you like to know?
WOMAN:
Well, the one I've got has benefits and then the maximum amount you can claim. Is that like yours?
MAN:
Yes, that's how most of them are.
WOMAN:
Well, the first thing is cancellation.If the holiday's cancelled on the policy I've got, you can claim £8,000.
MAN:
We can improve on that, Ms Nash. For Greek Island holidays, our maximum is £10,000
WOMAN:
That's good - of course our holiday won't even cost £1,000 together!
MAN:
It's still sensible to have good cover. Now, if you go to hospital, we allow £600.
WOMAN:
Yes, mine's similar.
MAN:
And we also allow a relative to travel to your holiday resort.
WOMAN:
My policy just says their representative will help you.
MAN:
You can see there's another difference there. And what happens if you don't get on the plane?
WOMAN:
Nothing, as far as I can see on this form.
MAN:
Don't you have missed departure?
WOMAN:
No, I'll just jot that down.
MAN:
We pay up to £1,000 for that, depending on the reason. And we're particularly generous about loss of personal belongings - up to £3,000, but not more than £500 for a single item.
WOMAN:
Then I'd better not take my laptop!
MAN:
Not unless you insure it separately.
WOMAN:
OK - thanks very much for your time - you've really been helpful. Can I get back to you? Your name is?
MAN:
Ben - Ludlow.That's L-U-D-L-O-W. I'm the Assistant Manager here. I'll give you my number. It's 081260 543216.
WOMAN:
But didn't phone 08126 567294? That's what I've got on the paper.
MAN:
That's the main switchboard. I've given you my direct line.
WOMAN:
Right, thank you...